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Terms of Use

1. Introduction

  • 1.1. The User’s engagement with REFFRAME, including using and browsing the Platform, is subject to these Terms of Use.

  • 1.2.Subject to compliance with the Terms of Use, REFFRAME grants the User a limited, non-exclusive, non-transferable, and non-sublicensable license to use the Platform in accordance with these Terms.

2. Definitions

  • The terms defined below will bear the meanings ascribed to them, except where the context dictates otherwise:

  • 2.1. “REFFRAME” – the Platform operated by REFFRAME, Israeli Tax ID: 558553525.

  • 2.2.“Platform” – the web platform located at refframe.com.

  • 2.3.“User” – anyone who accesses the Platform, including both random users who consume content appearing on the Platform and registered users.

  • 2.4."Registered User" – a user who has registered on the Platform.

  • 2.5. “Content” – any content in any format and on any media (existing today or created in the future), including images and text published on the Platform.

  • 2.6. “Terms of Use” – the Terms of Use of the Platform as outlined herein, including the Privacy and Cookies Policy published on the Platform.

3. Binding agreement between the parties

  • 3.1. The use of the Platform constitutes a binding agreement between the User and REFFRAME, governed by the provisions of these Terms of Use. These Terms of Use constitute a legally binding document that regulates all interactions between anyone who accesses the Platform and REFFRAME. Acceptance of these Terms of Use is a condition for using the Platform.

  • 3.2. Use of the Platform is at the User’s sole responsibility.

  • 3.3. To access the Platform, a User must be at least 18 years old and legally competent to enter into contracts, either on their own behalf or on behalf of a corporation. Any User under the age of 18, or who lacks the legal competence to engage in this agreement under applicable laws, must have the approval of a legal guardian to use the Platform. Furthermore, any User acting on behalf of a corporation must confirm that they have the legal authority to bind the corporation to this Agreement. If a User is under the age of 18, lacks the requisite legal competence, or does not have corporate authority to engage in this contract (as stipulated by these terms and applicable local law), and has not obtained legal guardian approval, they are prohibited from using the Platform.

  • 3.4. The headings of the articles in these Terms of Use are included for convenience only and shall not influence the interpretation of the articles.

  • 3.5. User’s acceptance of and agreement to the Terms of Use are established by the User's use and/or browsing of the Platform. This agreement applies regardless of whether the User has uploaded Content to the Platform or registered as a User.

4. Modification of the Terms of Use

  • 4.1. REFFRAME may modify the Terms of Use at any time and at its sole discretion, without prior notice to the Users.

  • 4.2. Users must read the Terms of Use before using the Platform to ensure agreement with all terms. Users are encouraged to retain a copy of the Terms of Use for future reference and comparison.

  • 4.3. Notwithstanding the above, changes to the Terms of Use will only apply to transactions not yet completed as of the date the changes are made. REFFRAME reserves the right to require Users to re-approve the Terms of Use or any changes thereto as a condition for continued use of the Platform.

  • 4.4. REFFRAME may discontinue or modify any aspect of the Platform, including any service provided, at any time without prior notice or obligation to provide a reason, in accordance with the Terms of Use.

  • 4.5. The User hereby waives any claims or demands against REFFRAME in connection with any changes to, or cessation of, activities as described above.

5. Services offered by the Platform

  • 5.1. The Platform offers the User a variety of functions and services (hereafter referred to as "Services"). REFFRAME reserves the right to add or remove Services, transition free Services to paid ones, or vice versa, all at its sole discretion.

  • 5.2. REFFRAME also retains complete discretion to select the platforms on which Services are provided, and not all Services may be available across all platforms. Additionally, certain Services may require a fee or be subject to specific criteria, depending on their nature.

6. Subscriptions

  • 6.1. To access all content on the Platform, including images, portfolios, and other available information, and to use certain functions, a User must register by providing their full name and email address. Upon registration, the Registered User may purchase a subscription program (referred to hereafter as a "Subscription Program") under their profile on the Platform, as detailed below.

  • A non-registered User will have limited access to Content and functions of the Platform.

  • 6.2. The Platform may offer its Registered Users various Subscription Programs, which will be published from time to time. Each Subscription Program will include details such as the annual fee and the functions available under the program, including the number of collections and projects a Registered User may upload and manage.

  • 6.3. REFFRAME reserves the sole discretion to determine the terms of each Subscription Program, including the available functions, fees, and other related matters. The User shall have no claim against REFFRAME regarding any changes to the Subscription Programs made by REFFRAME. Each Subscription Program automatically renews annually unless the Registered User canceled their Subscription through the account settings on the Platform.

7. Payments

  • 7.1. Subscription Programs are offered on an annual basis. Registered Users must pay the relevant subscription fee in advance for the entire year, subject to the cancellation provisions detailed in Section 8 below.

  • 7.2. The prices of the Subscription fees are published on the Platform and are subject to change without notice at the sole discretion of REFFRAME. Users shall not have any claims against REFFRAME relating to any changes in prices.

  • 7.3. Subscription purchases on the Platform must be made using a credit card owned by the Registered User. The identification details on the credit card must match the details on the Registered User's passport or ID.

  • 7.4. Payment for the Subscription is processed through the Platform by 'Lemon Squeezy', an external credit card charging service. As the charging process is handled by an external provider, REFFRAME shall not be liable for any issues arising from the credit card charging process. It is important to note that REFFRAME does not store User’s credit card information. The Terms of Use and Privacy Policy for Lemon Squeezy are available at: https://www.lemonsqueezy.comm/privacy.

8. Transaction cancellations

  • 8.1. In the event that a Registered User wishes to cancel a purchased Subscription, the cancellation will be governed by the provisions of the Israeli Consumer Protection Law and its regulations, specifically the Customer Protection Cancellation of Transaction Regulations, 2010 ("Consumer Protection Law"). Details on how to proceed are outlined below:

  • 8.1.1. A Subscription cancellation must be initiated by the Registered User through the account settings on the Platform.

  • 8.1.2. If the Subscription was purchased via a 'remote sale,' as defined in the Consumer Protection Law, the Registered User has the right to cancel the transaction within 14 days from the date of purchase.

  • 8.1.3. Despite the above, if a 'remote sale' transaction involves a Registered User who is a person with a disability, a senior citizen, or an 'OLEH HADASH' (as defined in the Consumer Protection Law), and the transaction included a conversation between the User and a Company representative, the Customer may cancel the transaction within four months, provided no benefits have been exercised. Cancellation fees, as defined in the Consumer Protection Law, will apply.

  • 8.2. The Company may terminate a User's Subscription to the Platform in cases where the User acts contrary to the Terms of Use or applicable laws. Such termination does not absolve the User of responsibility for the breach nor does it imply REFFRAME’s consent to such actions.

  • 8.3. If a Registered User wishes to cancel a Subscription after the timeframe specified in Section 8.1, they may do so at any time; however, no refund will be issued by REFFRAME for the cancellation as stated in this Section 8.2. Notwithstanding the cancellation, the Registered User will continue to have full access to their Subscription services until the subscription period expires. Once this period ends, the user will be reverted to a free account.

9. Support and Service

  • 9.1. REFFRAME commits to providing the User with support and service related to the use and operation of the Platform during normal working hours.

  • 9.2. Users are entitled to contact REFFRAME for support and service at the following email address: hello@refframe.com.

10. User's Responsibility

  • 10.1. Users must use the Services provided by the Platform in good faith, in accordance with the law, and in compliance with these Terms of Use.

  • 10.2. By uploading Content to the Platform, the User affirms that the Content complies with the Terms of Use of this Platform and does not violate any laws or third-party rights.

  • 10.3. The User is solely responsible for any legal implications that may arise from the uploading, publication, sharing, distribution, or broadcasting of the Content.

  • 10.4. It is explicitly prohibited to upload illegal Content. Without limiting the foregoing, it is forbidden to upload Content that exhibits any of the following characteristics: (a) Racial, intimidating, sexual, rude or disturbing; discriminatory; damaging to the good name of third parties (including libel and slander); compromising privacy; promoting incitement, criminal activity, violence, or terror; offensive to public sensibilities or demeaning to the honor of the deceased; (b) Commercial in nature or containing advertising information, including links to commercial or advertising content external to the Platform; (c) Uploaded without full rights ownership, or in violation of a third party’s intellectual property rights; and (d) Containing a computer virus or any other type of malicious software.

  • 10.5. The Content uploaded by the User must be respectful and constructive, and must not contain any negative or harmful material.

  • 10.6. REFFRAME disclaims all responsibility for Content uploaded by Users of the Platform, including any legal consequences arising from such Content. The User who uploads the Content bears sole responsibility for it.

  • 10.7. All images on the Platform are intended solely for reference, research and educational purposes, these images are strictly prohibited from any form of commercial use, resale or publication.

  • 10.8. The User acknowledges that any Content published on the Platform may be accessible to Registered Users, unregistered users, and the general Internet population.

  • 10.9. REFFRAME is not required to maintain the confidentiality or privacy of any Content uploaded by the User. By uploading Content, the User grants REFFRAME an unequivocal, irrevocable authorization to publish such Content. Users are advised to carefully consider the potential impacts of uploading and publishing their Content on the Platform and are encouraged to act responsibly towards themselves and others.

  • 10.10. Users retain the right to remove Content they have uploaded to the Platform at any time.

  • 10.11.By uploading Content to the Platform, the User affirms that they possess all necessary rights, authorizations, and licenses (including copyright), and have the right to grant the license as outlined in Section 11 below. The User also confirms that the Content can be legally published.

  • 10.12. The User is obligated to promptly notify REFFRAME if they lose any of the rights, authorizations, or licenses required to maintain the Content on the Platform and must remove the Content immediately.

  • 10.13. For clarity, uploading prohibited Content to or through the Platform may lead to penalties imposed by REFFRAME or third parties, which could include fines and/or legal action.

11. Content uploaded by REFFRAME

  • 11.1. REFFRAME may, from time to time, upload Content that it deems appropriate, at its sole discretion and in accordance with applicable laws.

  • 11.2. The uploading of Content by REFFRAME does not constitute an endorsement of its reliability, nor should it be considered as a recommendation to act upon the Content. Users are advised not to rely solely on material published on the Platform without personally verifying its accuracy and legality. Furthermore, the Content provided by REFFRAME does not constitute professional advice or opinion of any kind.

12. Removal of Content uploaded and blocking Users by REFFRAME

  • 12.1. It is hereby clarified that while REFFRAME does not have the capacity to filter all Content uploaded by Users, it reserves the right (but not the obligation) to review, refuse to publish, or remove any Content uploaded by users to the Platform at its discretion.

  • 12.2. Should a User feel offended by any Content published on the Platform, or believe that such Content could offend others or infringe on their own rights, they are entitled to report this to REFFRAME via the 'Contact Us' link or the 'Report' button found on each project page. Any complaints must include: (1) a detailed description of the Content deemed offensive or infringing, along with proof of the complainant’s rights; and (2) the exact URL of the offending Content.

  • 12.3. REFFRAME reserves the right to take action against any User for harassment or false complaints. The complaining User will be fully responsible for the consequences of such complaints.

  • 12.4. REFFRAME also reserves the right to remove any Content from the Platform at its sole discretion, for any reason, without needing to justify its decision. This includes, but is not limited to, removals made because of suspected violations of third-party rights, legal infringements, or because the Content is deemed inappropriate or violates the Terms of Use.

  • 12.5. The User waives any claim related to the removal of Content from the Platform, regardless of the reason for such removal, and also relinquishes any claim related to delays in content removal, including any direct or indirect damages caused by such delays.

  • 12.6. REFFRAME retains the authority to block any user at any time, for any reason, at its sole discretion.

13. Use of Information Uploaded to the Platform by Other Users

  • 13.1. By uploading Content to the Platform, the User irrevocably agrees to grant a license for the use of such Content as follows (hereinafter: "License"):

  • 13.1.1. To REFFRAME - a worldwide, non-exclusive, royalty-free license that is transferable and includes the right to grant sublicenses. This license applies to the use of the Content in connection with the Services offered on the Platform and REFFRAME’s business operations. This includes, without limitation, the rights to use, duplicate, distribute, create derivative works from, display, broadcast, perform publicly, and make the Content available to the public, for the purpose of promoting the Platform across any medium, format, or channel, existing today or developed in the future.

  • 13.1.2. To any User of the Platform - a worldwide, non-exclusive, royalty-free license related to the Services provided by the Platform, to the extent that such activities are enabled by the functions available to Platform users (such as sharing on social networks and linking to the Platform). This license permits non-commercial private use of the Content for reference, research, and educational purposes only. It does not grant rights to broadcast, perform publicly, display, make available to the public, or create derivative content.

  • 13.2. The licenses granted above shall be revoked upon the removal of the Content from the Platform, whether this removal is initiated by the User or by REFFRAME. However, it is important to clarify that if any Content was used in accordance with the granted License while it was active and in effect, such use will not be affected by the removal of the Content from the Platform. Additionally, any use of the Content that occurred while the License was valid shall not be deemed retroactively unlawful.

14. Use the Information in the Content Published on the Platform

  • 14.1. Publication of any material on the Platform does not grant any rights to that material to anyone other than the owner, including but not limited to ownership rights, except as expressly provided in Section 13 above.

  • 14.2. A User is authorized to engage with the Content published on the Platform (including materials from other users or from REFFRAME) solely in accordance with the terms of the License specified in Section 13 above.

15. External Links

  • 15.1. The User may link to and share Content published on the Platform on external platforms that are not owned or controlled by REFFRAME. REFFRAME does not exercise control over these external platforms and, therefore, disclaims any liability related to the Content that appears on them. This includes, but is not limited to, issues concerning ethics, privacy, and intellectual property rights that apply to these external platforms.

  • 15.2. The User acknowledges and agrees that REFFRAME has no control over and shall not be liable for any Content that is published on other platforms as mentioned.

  • 15.3. The User hereby waives any and all claims and demands for damages, whether direct or indirect, that may arise in relation to the Content they have uploaded to the Platform and which has been subsequently shared on or linked to through the Platform or other platforms.

16. Intellectual Property

  • 16.1. All intellectual property rights (including copyrights) pertaining to the Platform and the content published on it by REFFRAME – including REFFRAME's name, trademarks (whether registered or not), copyrights, design, applications, content, and computer code associated with the Platform and its User Experience (UX/UI) – will remain the exclusive property of REFFRAME.

  • 16.2. Publishing content on the Platform, or providing access to such content, does not grant any rights to any third party therein, except as expressly stated in these Terms of Use.

  • 16.3. Without limiting the scope of the preceding statements, it is clarified that no one is permitted to use, reproduce, copy (including through storage by electronic or other technological means), distribute, create derivative works, display, transmit, perform publicly, or make available to the public (including by electronic means) any intellectual property related to the Platform (including digital content) unless such use is in accordance with these Terms of Use or is granted through prior written consent from REFFRAME.

  • 16.4. Except as explicitly permitted under these Terms of Use, no use of the Platform, nor any data or information published on it, may be made without REFFRAME's consent. This includes scanning, processing, cataloging, or presenting the content in other media.

  • 16.5. Nothing in these Terms of Use or any content appearing on the Platform should be construed as granting any rights to intellectual property in any part of the services offered on the Platform, including any property owned by REFFRAME or content uploaded by it.

17. Limitation of Liability

  • 17.1. By accessing and using the Platform, each User agrees and acknowledges that the Platform is provided on an 'As-Is' and 'As-Available' basis. REFFRAME and the Platform carry no liability or obligation beyond what is specifically stated in these Terms of Use.

  • 17.2. Any use of the Platform is at the sole responsibility of the User.

  • 17.3. REFFRAME does not guarantee that the Platform, including the Content, will be free from faults, failures, errors, or disturbances, nor does it ensure that all content is complete, accurate, or suitable for any particular purpose.

  • 17.4. REFFRAME (including any related companies, shareholders, directors, officers, employees, and agents) shall not be liable for any direct or indirect damages, whether monetary or non-monetary, including damage to property or any other related damages arising from or related to the Platform. This includes damages resulting from access to the Platform, the content published on it (including bodily harm), and any operation of the Platform or actions taken based on the content published on it. This encompasses, but is not limited to, issues such as availability problems, communication malfunctions, unauthorized credit card purchases, purchases made by minors without parental consent, and any actions by third parties that cause damage to the Platform or unauthorized use of a User’s password. The User hereby waives any such claim against REFFRAME.

  • 17.5. The upload of any Content by a User does not imply endorsement, recommendation, or validation of the content’s reliability by REFFRAME. Users should not rely on any Content published on the Platform without independently verifying its accuracy and legality. Under no circumstances does such Content constitute professional advice or an opinion of any kind.

  • 17.6. ANY CLAIM BY A USER AGAINST REFFRAME MUST BE FILED WITHIN ONE YEAR FROM THE DATE ON WHICH THE USER OR CUSTOMER FIRST BECOMES AWARE OF THE CLAIM.

18. Security

  • 18.1. Users are prohibited from performing or attempting to perform actions that would disrupt the Platform’s operation, including:

  • 18.1.1. Unauthorized access to servers, accounts, and/or data;

  • 18.1.2. Using the Platform under a false identity, impersonating others, or using a false IP address;

  • 18.1.3. Testing, scanning, or probing the Platform, including attempts to test the Platform’s security or vulnerability;

  • 18.1.4.Intruding or attempting to disrupt the services provided on the Platform or the activity of the servers on which the Platform operates.

19. Breach and Indemnification

  • 19.1. Violation of the Terms of Use may result in termination of a User or Customer’s access to the Platform, legal proceedings, and/or the use of other legal remedies against the violating party.

  • 19.2. Without limiting the rights under applicable law, a User agrees to indemnify and compensate REFFRAME, including its employees, managers, shareholders, and agents, for any breach of the Terms of Use or any unlawful acts related to the Platform, its services, or its content. This obligation extends to any other content provided by REFFRAME that is used inappropriately.

  • 19.3. The indemnification includes all expenses, payments, losses, loss of profits, and any other direct or indirect, monetary or non-monetary damages incurred by REFFRAME or its representatives, including legal fees and costs.

20. Assignment of Rights

  • REFFRAME is authorized to assign its rights and obligations under this Agreement to any third party without prior notification to the Users and without requiring their consent.

21. Non-Waiver

  • No delay or failure by REFFRAME to exercise any right under these Terms of Use, nor any partial or single exercise of any right, shall constitute a waiver of that right or any other rights, unless explicitly stated otherwise in this document.

22. Governing Law and Jurisdiction

  • All disputes and interpretations concerning this Agreement and the Platform are governed exclusively by the laws of the State of Israel.

  • Exclusive jurisdiction for any legal proceedings shall reside solely with the competent courts in the district of Tel-Aviv – Jaffa, Israel.

23. General

  • These Terms of Use and the Platform – including but not limited to its availability, interface, and scope – may be modified, replaced, or adjusted in whole or in part at REFFRAME's sole discretion.

  • By using the Platform, the User hereby waives any and all claims, arguments, or demands related to the aforementioned modifications.

UPDATED MAY 16, 2025