Question 1

What is refframe.com?

Accepted Answer

Refframe is a platform for finding, storing, and managing design references. Web designers can search by filters and categories, save useful references, and organize them in one place for websites, landing pages, and UI components.

Question 2

Who is Refframe for?

Accepted Answer

Refframe is designed for UX/UI designers, filmmakers, and creative professionals who need a central place to collect, organize, and share visual references.

Question 3

How does Refframe work?

Accepted Answer

Browse or search for visual references, save them to boards, organize them with tags, and share selected boards with your team or clients.

Question 4

I forgot my password. How can I reset it?

Accepted Answer

Open the sign-in page, choose “Forgot Password?”, and enter your email to receive a reset link.

Question 5

Can I use Refframe without creating an account?

Accepted Answer

You can browse public references, but saving references and creating collections requires a free account.

Question 6

How can I cancel my subscription?

Accepted Answer

Open Account, find Subscription, and choose Cancel subscription. The dialog shows when access ends and lets you share optional feedback.

Question 7

Can I filter my saved references?

Accepted Answer

Yes. Use the filters on a board to narrow saved references by their tags and other available criteria.

Question 8

Can I move references between different boards?

Accepted Answer

Open the reference menu, choose the board action, and select the destination boards for that reference.

Question 9

Can I upload my own references to boards?

Accepted Answer

Yes. Choose Upload to add your own images and organize them with the same boards and tags as other references.

Question 10

How do I share my saved references with others?

Accepted Answer

Use the Share action on a board to make it public and copy its link.

Question 11

Can I suggest a reference to be added to the platform?

Accepted Answer

Yes. Open Share, submit an image or link, and the Refframe team will review it.

Question 12

How can I contact support?

Accepted Answer

Email us at hello@refframe.com or use the form on the Contact page.

Question 13

Where can I find updates about new features?

Accepted Answer

Follow the Refframe Changelog for product updates.

Question 14

What happens if I encounter a bug?

Accepted Answer

Report it through Contact Us and include the steps needed to reproduce the issue.

FAQ

General

What is refframe.com?addremove

Who is Refframe for?addremove

How does Refframe work?addremove

Account & Subscription

I forgot my password. How can I reset it?addremove

Can I use Refframe without creating an account?addremove

How can I cancel my subscription?addremove

Using Refframe

Can I filter my saved references?addremove

Can I move references between different boards?addremove

Can I upload my own references to boards?addremove

How do I share my saved references with others?addremove

Can I suggest a reference to be added to the platform?addremove

Support & Contact

How can I contact support?addremove

Where can I find updates about new features?addremove

What happens if I encounter a bug?addremove